GERMANY. Hannover: Continental has clinched the top spot in the “Tire Services” category, as voted by readers of the German trade magazine WERKSTATT aktuell. In a survey conducted at the end of August, participants were asked to identify the best brands in the commercial vehicle service and aftersales sector, with over 120 brands available for selection across 21 categories. This marks the tenth edition of the vote.
Continental secured the coveted position thanks to its expansive range of commercial vehicle tires and comprehensive tire services bundled under the Conti360°Solutions umbrella. Timo Röbbel, Marketing Head for Continental Reifen Deutschland, expressed pride in the recognition, stating, “We’re proud of this result because it reaffirms that our product quality and customer service approach align with the needs of our clients. We aim to be a reliable partner for workshops, providing daily support and trustworthy service.”
The positive outcome of the vote underscores Continental’s commitment and innovation across the entire spectrum, from product development to sales. Röbbel reaffirms the company’s dedication to standing by workshops with exceptional service and top-notch quality, expressing gratitude for the high level of trust bestowed upon them.
Continental’s transformation from a traditional tire manufacturer to a full solutions provider is evident, with a portfolio tailored to meet customer needs. Röbbel notes, “Our tire services cover all aspects, allowing us to provide customized support to our customers.” The introduction of Generation 5 in 2022 elevated the commercial vehicle tire lineup, and Continental leads as the first manufacturer offering a complete tire family, the Conti Urban, equipped with sensors, contributing to the digitalization of bus fleets.
The Conti360° Solutions package extends support to fleet managers through intelligent tire management, featuring ContiConnect digital solutions and premium retreaded tires. Röbbel emphasizes, “Our durable tires and comprehensive tire services significantly contribute to enhancing fleet efficiency and sustainability, promoting more effective resource management for our planet.” Continental’s customer service extends beyond products, offering training for partner workshops and maintaining close contact with retailers and workshops to address their specific needs.