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Tuesday, May 7, 2024

Google Testing AI Chatbot to Revolutionize Medical Information Access

Med-PaLM 2 chatbot aims to bridge the healthcare gap with expertise

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Russell Chattaraj
Russell Chattaraj
Mechanical engineering graduate, writes about science, technology and sports, teaching physics and mathematics, also played cricket professionally and passionate about bodybuilding.

UNITED STATES: Google, the renowned tech giant, is making strides in the field of healthcare with its latest artificial intelligence (AI) tool, Med-PaLM 2. Designed to provide expert answers to medical inquiries, this innovative chatbot is currently undergoing testing at prominent research hospitals, including the Mayo Clinic. Google believes that Med-PaLM 2 will be especially valuable in regions with limited access to doctors, offering a reliable and accessible source of medical information.

Med-PaLM 2, a variant of the PaLM 2 language model that powers Google’s Bard chatbot, has been meticulously trained on a carefully curated collection of medical expert demonstrations. This specialized training enables Med-PaLM 2 to excel in healthcare conversations, setting it apart from general chatbots like Bard, Bing, and ChatGPT. By leveraging its vast knowledge base, Med-PaLM 2 aims to provide accurate and insightful responses to a wide range of medical queries.

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The ongoing testing of Med-PaLM 2 prioritizes user privacy and data security. Customers participating in the trial have full control over their data, which is encrypted to ensure confidentiality. Google is committed to upholding stringent privacy measures, with no access to the data generated during the testing process.

Commenting on the progress of Med-PaLM 2, Greg Corrado, Google’s senior research director, acknowledges that while he personally wouldn’t rely solely on AI for his family’s healthcare journey, he believes the chatbot has the potential to significantly enhance healthcare accessibility. Corrado states, “Med-PaLM 2 expands by ten times the areas in healthcare where AI can be helpful.”

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In a similar move, Google revised its privacy statement to reflect the fact that it uses data that is freely available to train its AI models. The policy revision clarifies that the focus is primarily on language models, ensuring transparency regarding data usage.

As Med-PaLM 2 remains in the early stages of development, Google is committed to refining the chatbot to enhance its accuracy, reliability, and usability. By leveraging the power of AI, Google strives to bridge the healthcare gap, particularly in areas where access to doctors may be limited.

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With the promising potential of Med-PaLM 2, Google is poised to revolutionize the way people access medical information. As the chatbot undergoes rigorous testing and further advancements, it holds the promise of becoming a trusted and invaluable tool in the realm of healthcare, empowering individuals with reliable medical insights and guidance.

Also Read: Google Advises Employees to Exercise Caution When Using Chatbots Amid Privacy Concerns

Author

  • Russell Chattaraj

    Mechanical engineering graduate, writes about science, technology and sports, teaching physics and mathematics, also played cricket professionally and passionate about bodybuilding.

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