SINGAPORE: Singapore Airlines Group recently announced the resumption of their flights for up to 67 destinations in their network and increased frequencies for some of the existing services from June to October in a safe and calibrated manner. For customers looking to make a new booking, their complimentary rebooking policy gives you the flexibility to make date changes with no fees.
Singapore Airlines looks forward to welcoming their guests back on board and is committed to providing them with the kind of care and service that is expected from a world-class airline. In these extraordinary times, they have stepped up their health and safety measures and introduced new steps to ensure a passenger’s well-being throughout their travel journey. In recognition of their commitment and efforts, they have been awarded the highest Diamond rating in the APEX Health and Safety Audit and 5-star rating in the Skytrax Covid-19 Airline Safety Audit.
Here are some of the key measures that they have taken to keep you safe.
Before your flight
- Contactless travel
Use the SingaporeAir mobile app to generate your mobile boarding pass, access their e-Library, and explore more features for a contactless journey.
- Stay informed
Check the latest travel advisories and visit Singapore Airlines’ Covid-19 Information Centre for the latest updates on booking policies and flight schedules.
- Your SIA Care Kit
You may pick up your complimentary Care Kit when you board the aircraft. The kit contains a disposable mask, hand sanitiser, and disinfectant surface wipe for your use.
During your flight
- Enhanced safety measures
Singapore Airlines cabin crew wear masks throughout the flight, as well as goggles or eye visors when interacting with passengers. Gloves are also worn during boarding, meal service, tray collection, and disembarkation. Their cabin crew is also trained to help passengers who may feel unwell during the flight.
- Cleaner cabin air
Every aircraft in the Singapore Airlines Group fleet is equipped with High-Efficiency Particulate Air (HEPA) filters, which keep the cabin air clean and remove up to 99.99% of the microbes in the air. Cabin air is also refreshed every two to three minutes throughout the flight.
- Enhanced cleaning
Common surfaces and areas such as windows, tray tables, handsets, in-flight entertainment screens, lavatories, and galleys are wiped down with a strong disinfectant. Headsets, headrest covers, pillow covers, bed sheets, and blankets are replaced after every flight.
- Meal service
Meal services have been simplified to adhere to regulatory requirements. Singapore Airlines has also introduced a modified tray service in line with government regulations in Suites, First Class and Business Class, to minimise contact between our customers and crew.
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