UNITED STATES: Generative AI has reportedly caused tension between tech giant Microsoft and OpenAI, as concerns were raised by ChatGPT developer, Sam Altman, regarding the integration of GPT-4 into Microsoft’s Bing search engine. Despite the warnings, Microsoft proceeded with the integration, which has resulted in occasional inaccurate and peculiar responses, according to a report.
OpenAI had cautioned against the hasty implementation of an unreleased version of GPT-4, emphasizing the potential risks associated with releasing a chatbot prematurely. The launch of ChatGPT in the previous year, followed by Microsoft’s AI-powered Bing search engine, also contributed to the underlying tension between the two companies.
Microsoft employees expressed concerns that ChatGPT might overshadow the new Bing search engine, while others believed that Bing could benefit from observing and learning from the public’s interaction with ChatGPT. However, despite these concerns, Microsoft proceeded with the integration of GPT-4 technology into Bing, only to encounter issues with inaccurate responses and unusual interactions with the AI tool.
In response to the reported problems, Microsoft swiftly took measures to limit the responses generated by Bing Chat and prevent the AI from providing perplexing results. Some researchers at Microsoft allegedly voiced their dissatisfaction with the restricted access to OpenAI’s technology. While a select few teams within Microsoft had access to the inner workings of the GPT-4 model, including its code base and model weights, the majority of the company’s teams did not have such access, as stated by individuals familiar with the matter.
Microsoft, known for its licensing of OpenAI models and technology across various products such as Bing, Azure, Office, and Windows, had already unveiled its AI-powered Bing chatbot earlier this year. The integration of GPT-4 into Bing represented a significant step in harnessing the capabilities of generative AI for improved search experiences. However, the challenges encountered during the early stages highlight the complexities involved in deploying such advanced AI systems at scale.
Both Microsoft and OpenAI are recognized as industry leaders in the field of AI, and it is expected that they will continue to collaborate and address the challenges faced in integrating future technologies into practical applications.